Hesper - Expert CRM Consultants

Salesforce Products

We are certified on the following Salesforce products

Salesforce Marketing Cloud

With deep expertise in Salesforce Marketing Cloud (SFMC), we help you get the most out of your marketing automation. Our team works across a broad range of SFMC products and tools, including:

Journey Builder - Design and optimize personalized customer journeys with custom-built triggers and data payloads.
Automation Studio - Automate data management and campaign execution - We can build robust data transformation and governance flows to ensure your team can trust the segments and personalized data they are working with.
Cloud Pages - Build dynamic, data-driven landing pages
Email Studio - Create and send targeted email campaigns - Our team can custom-code complex AMPscript and SSJS to fully enhance your customer experience.
Data Extensions - Manage and segment your customer data
SQL Queries - Extract, import and transform data with custom queries - We'll ensure your data architecture follows best practices while you focus on your business.
AMPscript & SSJS - From complex data iterations to making API calls to external services - Our certified experts can do it all.
Advertising Studio - We can help you create complex segmentation to propagate across your paid media channels.
SFTP & API Setup - Streamline secure data transfers and system connectivity
Custom API Integrations - Build tailored integrations to suit your business needs

Let us help you unlock the full power of SFMC for smarter, data-driven marketing.

Our expertise lies in the technical deployment and optimization of Salesforce Sales Cloud, enabling businesses to enhance operational efficiency, accelerate deal closure, and scale effectively. Our technical offerings include:

Lead & Opportunity Management: Implement technical workflows to accurately track prospects and manage pipeline progression.
Sales Process Automation: Configure automated processes and workflows to increase sales productivity.
Custom Objects & Fields: Develop customized data models to precisely align with unique business requirements.
Reports & Dashboards: Build advanced analytics dashboards and real-time reporting tailored to your sales metrics.
Apex coding: Write custom Apex classes to enhance your Salesforce data. From performing external API calls to manipulating data with triggers, we can make your ideas a reality.
Third-Party Integrations: Technically integrate external tools to create a unified and efficient sales ecosystem.
Custom Integrations: Need to integrate a custom solution that doesn't already exist? We can build it.
Analyze and resolve data issues: Through an in-depth audit of your data flows and triggers, we can pinpoint issues and resolve them to ensure your data is 100% reliable.

From technical implementation to ongoing system optimization, our services empower you to leverage Sales Cloud effectively for sustained revenue growth.

Salesforce Data Cloud

We help organizations harness the power of Salesforce Data Cloud (formerly Customer Data Platform) to unify customer data, create real-time profiles, and drive personalized experiences at scale. Our expertise covers every stage of implementation and optimization, including:

Data Ingestion & Unification – Collect and connect data from multiple sources into a single, unified profile
Identity Resolution – Automatically resolve identities to build accurate customer views
Segmentation & Activation – Create real-time, dynamic segments for targeted engagement
Real-Time Data Processing – Act on customer behavior as it happens
Personalization at Scale – Deliver 1:1 experiences across channels using unified data
Consent & Privacy Management – Stay compliant with global data regulations
Einstein AI & Automation – Use AI-powered insights to drive smarter decisions
Data Model Customization – Tailor data models to match business-specific needs
Integrations with Marketing, Sales & Service – Activate data across all Salesforce clouds
Custom Dashboards & Reporting – Visualize performance and customer trends in real time

Let us help you unlock the full potential of Salesforce Data Cloud to deliver seamless, data-driven customer experiences.

Satisfied Customers

What Clients Say

"Hesper has been an outstanding web development and email marketing partner for ATWATER, delivering exceptional work with great attention to detail. Their team is responsive, innovative, and truly committed to enhancing our digital presence. We appreciate their dedication and the seamless experience they provide!”

Matthew G.

ATWATER

"We've been working with Hesper for several years to optimize our use of Salesforce, and we're delighted. This tool offers many features, but you still need to know how to take full advantage of them! The Hesper team is always available to answer our questions in a timely manner, translate more complex technical aspects into clear language, and even develop custom features when they're beyond our expertise. They also help us quickly resolve any technical issues that may arise. Their support is invaluable, and we recommend them without hesitation!”

Marilou D.

SPCA

"Hesper helped us configure our end-to-end data flows starting from our shopping cart to dynamic emails sent to users. The same triggers are still running 6 years later unaltered. I think that says it all.”

Marie-Claude V.

Packwire Inc.

"Max and his team have done an extraordinary job addressing and resolving addressing a mountain of technical debt. Their high attention to detail, excellent communication, genuine curiosity about our customer experience, proactive approach and track record of successful new feature launches give me a high level of confidence in their work. I love working with Hesper!”

Paul G.

The Jazz Groove

Our Salesforce expertise